Effective Date: March 11, 2026
Last Updated: March 11, 2026

1. Introduction

Numia Healing LLC (“Numia Healing,” “we,” “us,” or “our”) is a licensed psilocybin-assisted therapy clinic located in Denver, Colorado. We are committed to protecting the privacy and security of our patients, prospective patients, and website visitors.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website (numiahealing.com), complete our online questionnaire, communicate with us by phone or email, or otherwise interact with our services.

This Privacy Policy applies to information collected through our website and digital platforms. If you become a patient of Numia Healing, your health information will also be governed by our Notice of Privacy Practices, which will be provided to you separately and covers your rights under the Health Insurance Portability and Accountability Act (HIPAA) and applicable Colorado law.

By using our website or providing information to us, you acknowledge that you have read and understand this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact information such as your name, email address, phone number, and mailing address
• Questionnaire responses from our online assessment, which may include information about your mental health history, treatment goals, and wellness background
• Consultation and intake information provided during phone consultations, emails, or scheduling
• Payment information processed through our third-party payment processors (we do not store credit card numbers on our systems)
• Communications including emails, voicemails, and messages you send to us

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, pixels, and similar technologies:

• Device and browser information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on pages, referring URLs, and navigation patterns
• Advertising data collected through the Meta (Facebook/Instagram) pixel and similar tracking technologies for advertising measurement and optimization
• Analytics data collected through Google Analytics to understand how visitors use our website

2.3 Information from Third Parties

We may receive information about you from third-party sources, including advertising platforms (such as Meta) that provide aggregated data about ad interactions, and referral partners who may share your contact information with your consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To respond to your inquiries, schedule consultations, coordinate care with our clinical team, and provide psilocybin-assisted therapy services
• Communications: To send you information about your consultation, appointment reminders, and follow-up communications related to your care
• Marketing: To send you educational content, newsletters, and information about our services (you may opt out at any time)
• Advertising: To measure the effectiveness of our advertising campaigns, create audiences for targeted advertising on platforms like Meta and Google, and deliver relevant ads to individuals who may benefit from our services
• Website improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
• Compliance: To comply with legal obligations, respond to lawful requests from public authorities, and enforce our terms of service
• Business operations: To manage our business, including billing, accounting, quality assurance, and internal reporting

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform functions on our behalf. These providers are contractually required to protect your information and use it only as directed by us. Our service providers include:

• Customer Relationship Management (CRM): HubSpot, which stores contact information and manages our communications with you
• Advertising platforms: Meta (Facebook/Instagram) and Google, which receive limited data through tracking pixels and analytics tools to measure and optimize our advertising
• Analytics: Google Analytics, which processes website usage data
• Payment processing: Third-party payment processors that handle billing transactions securely
• Email service providers: Platforms used to deliver newsletters, appointment reminders, and other communications

4.2 Clinical Partners

If you become a patient, we may share relevant clinical information with members of your care team, including licensed therapists, facilitators, and clinical staff involved in your treatment. This sharing is governed by our Notice of Privacy Practices and applicable law.

4.3 Legal Requirements

We may disclose your information when required to do so by law, in response to a court order or subpoena, to cooperate with law enforcement, to comply with regulatory requirements, or to protect the rights, property, or safety of Numia Healing, our patients, or others. Under Colorado law, mental health providers are required to report certain situations, including imminent danger to self or others and suspected child or elder abuse or neglect.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activity. These include:

• Essential cookies that are necessary for the website to function properly, such as maintaining your session and remembering your preferences
• Analytics cookies (Google Analytics) that help us understand how visitors interact with our website, including which pages are visited most often and how users navigate the site
• Advertising cookies (Meta pixel) that enable us to measure the effectiveness of our advertising campaigns and deliver targeted ads to individuals who may be interested in psilocybin-assisted therapy

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

To opt out of interest-based advertising, you may visit the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

6. Your Rights and Choices

6.1 General Rights

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as record retention requirements under Colorado law)
• Opt-out of marketing: You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in each email or by contacting us directly
• Opt-out of targeted advertising: You may opt out of targeted advertising as described in Section 5 above

6.2 Colorado Privacy Rights

If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act (CPA), including the right to access, correct, and delete your personal data, the right to data portability, and the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects. To exercise these rights, please contact us using the information in Section 13.

6.3 Health Information Rights

If you are a patient, your rights regarding your health information (including the right to access, amend, and receive an accounting of disclosures) are described in our Notice of Privacy Practices, which is provided separately.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls limiting who within our organization can view your information, and regular review of our security practices.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

• Patient records: We retain clinical and patient records for a minimum of seven (7) years following the conclusion of treatment, as required by Colorado law
• Website visitor data: We retain website analytics and cookie data in accordance with the retention periods set by our analytics and advertising providers (typically 14 to 26 months)
• Marketing contacts: We retain contact information for marketing purposes until you opt out or request deletion
• Consultation inquiries: If you inquire about our services but do not become a patient, we retain your information for up to two (2) years unless you request earlier deletion

9. Children’s Privacy

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we learn that we have collected personal information from a person under 21, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by Numia Healing. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of external sites.

11. Sensitive Information

Given the nature of our services, we recognize that much of the information you share with us is sensitive, including mental health history, treatment goals, and personal experiences that motivate you to seek psilocybin-assisted therapy. We treat all such information with the highest level of care and confidentiality.

We will never use your clinical information for marketing purposes without your explicit written consent. We will never share your identity as a patient or prospective patient with any third party for their marketing purposes. Any testimonials, case studies, or patient stories used in our communications are done only with the express written authorization of the individual and may be de-identified.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

Numia Healing LLC
75 S Madison St
Denver, CO 80209
Phone: (720) 372-7137
Email: info@numiahealing.com